Shipping & Returns

We strive to deliver your orders quickly and efficiently. Here's what you need to know about our shipping process:

• We currently offer shipping within the United Kingdom & the United States
• Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
• We aim to deliver orders within 8-10 business days from the date of dispatch.
• Shipping costs will be calculated at checkout based on the weight and destination of your order.
• We offer standard shipping rates for all orders.

Returns and Refunds:

We want you to be completely satisfied with your purchase from Si Si Artworld.

If for any reason you are not satisfied with your order, please review our returns and refunds policy below:

• You may return any unused and unopened items within 30 days of delivery for a full refund.
• To initiate a return, please contact our customer service team to request a return authorization and shipping instructions.
• Once we receive your returned items, we will inspect them to ensure they meet our return criteria. If approved, we will process a refund to your original method of payment within 7-10 business days.
• Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to an error on our part or a defective product.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately.

We will work with you to resolve the issue as quickly as possible, whether that involves providing a replacement item, issuing a refund, or arranging for a return.