Thank you for shopping at SisiArtWorld. Each artwork is carefully prepared and packaged to ensure it arrives safely. This Shipping Policy explains how orders are processed and delivered.
Order Processing Time
All orders are processed within 2–5 business days after payment is confirmed.
Original paintings and custom artworks may require additional preparation time. In such cases, customers will be notified by email.
Orders are not processed on weekends or U.S. holidays.
Shipping Locations
SisiArtWorld currently ships to:
- United States
- Canada
- International destinations (selected countries)
Shipping availability may vary depending on the product and destination.
Shipping Methods
Orders are shipped using reliable carriers such as:
- USPS
- UPS
- FedEx
- International shipping partners
A tracking number will be provided once your order has been shipped.
Estimated Delivery Times
Delivery times may vary depending on location.
United States
- 3–7 business days
Canada
- 7–12 business days
International Orders
- 10–20 business days
Shipping times are estimates and may vary due to customs processing or carrier delays.
Packaging and Protection
All artworks are carefully packaged to ensure safe delivery.
Packaging methods may include:
- Protective sleeves
- Reinforced cardboard or art tubes
- Protective padding and wrapping
Original paintings may be shipped in specialized packaging to prevent damage during transit.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Shipping destination
- Package size and weight
- Selected shipping method
Occasionally, SisiArtWorld may offer free shipping promotions.
Customs and Import Duties
International orders may be subject to customs duties or import taxes imposed by the destination country.
These charges are the responsibility of the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost during shipping, please contact us within 7 days of delivery.
Please include:
- Order number
- Photos of damaged packaging or artwork
We will work with the shipping carrier to resolve the issue.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address.
SisiArtWorld is not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have questions about shipping, please contact us.